Starting appraisal
When does appraisal make sense?
Appraisal fits when the carrier accepts that at least part of the loss is covered but you disagree on what it will cost to repair or replace. It is generally not the tool for a full denial of coverage.
Who can demand appraisal?
Under most policies either side can, you or the insurance company. The demand is usually made in writing and should refer to the appraisal provision in your policy.
Do I need my contractor’s estimate before I start?
It helps a great deal. A detailed estimate shows where you and the carrier disagree and gives your appraiser a starting point, though an appraiser can also build an estimate from an inspection.
Can I ask for a supplement instead?
Yes, and it is often worth trying first. If the carrier accepts a documented supplement, you may not need appraisal at all.
Is appraisal the same as arbitration or a lawsuit?
No. Appraisal is a narrower process set out in your policy that normally decides only the amount of loss, while legal and coverage questions are left to the parties and, if needed, the courts.
Costs & fees
Who pays for appraisal?
Most clauses say each side pays its own appraiser and the umpire’s costs are split equally. Your policy’s wording controls, so check it.
How do appraisers charge?
Common structures are a flat fee, an hourly rate or a combination. Ask any appraiser to explain their fee in writing before you hire them.
Are percentage fees a problem?
They can be. If your policy requires a disinterested or impartial appraiser, a fee tied to the size of the award may be raised as a challenge, so ask how any appraiser handles that.
Is appraisal worth it for a small gap?
Sometimes not. If the difference between estimates is small compared with the likely fees, a supplement or further negotiation may be the better route; our settlement gap calculator can help you compare.
Timing & deadlines
How long does appraisal take?
Many residential appraisals wrap up in a few weeks to a few months, depending on the size of the loss, how quickly the umpire is chosen and how many items are disputed. Larger commercial losses can take longer.
How long do I have to name an appraiser?
Many policies give each side a set number of days after the written demand, often around 20. Your policy states the exact period.
Does appraisal stop other deadlines?
Not automatically. Suit-limitation periods and proof-of-loss deadlines may keep running, so track them separately and ask a Wisconsin attorney if you are unsure.
Should I make repairs before appraisal?
Protect the property from further damage right away, and keep records and receipts. For permanent repairs, document the damage thoroughly first, because the panel will need to see or verify what was there.
Wisconsin rules & coverage
Who regulates insurance in Wisconsin?
The Office of the Commissioner of Insurance (OCI). It licenses insurers and agents and accepts consumer complaints, which is a separate process from appraisal.
What happens if the appraisers can’t agree on an umpire?
Many policies allow either party to ask a court to appoint one, which in Wisconsin is usually the circuit court in the county where the property is located. Policies vary in their exact wording.
Can the panel decide whether my damage is covered?
Generally no. Appraisal sets the amount of loss, while coverage questions are for the carrier and, if disputed, the courts.
What is the Wisconsin Insurance Plan?
It is the state’s FAIR plan, which offers basic property coverage to owners who have trouble getting it in the regular market. Plan policies have their own terms, so read the appraisal and loss-settlement provisions in yours.
Does appraisal affect a bad-faith claim?
Appraisal doesn’t decide bad faith, which is a legal question. Wisconsin courts recognize bad-faith claims against insurers, and a Wisconsin attorney can tell you how that might apply to your situation.
Working with us
Are you a public adjuster or a law firm?
Neither. We are independent insurance appraisers who serve as party appraisers, umpires and estimate reviewers, and we don’t give legal advice.
What do you need to review my claim?
The policy with endorsements, the carrier’s estimates and letters, your contractor’s estimate, and dated photos are the core of most files. The documents list in our process guide covers the rest.
Do you work outside the Milwaukee and Madison areas?
Yes. We work with property owners throughout Wisconsin, from the Fox Valley to the Driftless Area and the Northwoods; see our local appraisers page for areas we cover.
Can you serve as an umpire?
Yes, when both appraisers agree to appoint us or a court does, provided we have no conflict with either side or the property.
